Cookie Policy

Last updated: January 20, 2026

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help the website remember your preferences and improve your experience.

2. How We Use Cookies

Scan2Order uses cookies and similar technologies for the following purposes:

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable:

  • User authentication and session management
  • Security features and fraud prevention
  • Shopping cart and order processing

These cookies cannot be disabled.

2.2 Functional Cookies

These cookies remember your preferences and enable enhanced features:

  • Language and region preferences
  • Display settings (dark mode, layout)
  • Previously viewed items

2.3 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website:

  • Pages visited and time spent
  • Features used
  • Error tracking and performance monitoring

We use Google Analytics with anonymized IP addresses.

2.4 Marketing Cookies

These cookies are used to deliver relevant advertisements:

  • Personalized ad targeting
  • Campaign effectiveness measurement
  • Social media integration

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages:

Service Purpose Privacy Policy
Google Analytics Website analytics Link
Stripe Payment processing Link
Intercom Customer support Link

4. Managing Cookies

You can control and manage cookies in several ways:

4.1 Browser Settings

Most browsers allow you to:

  • View what cookies are stored
  • Delete all or specific cookies
  • Block cookies from certain websites
  • Block all cookies

Note: Blocking essential cookies may prevent some features from working.

4.2 Our Cookie Preferences

You can update your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer.

4.3 Opt-Out Links

5. Cookie Lifespan

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain until expiry date or manual deletion (typically 30 days to 2 years)

6. Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or for legal, operational, or regulatory reasons.

7. Contact Us

For questions about our use of cookies:

Email: privacy@scan2order.app
Address: Athens, Greece